Privacy Policy

Privacy Policy

Privacy Policy for Easy Taxi Services

Easy Taxi Services For Car Rental Technologies Rideshare/Company with Easy Taxi Mobile  App(“us”, “we”, or “our”, or “Easy Taxi Services”) and Package Deliver Platform collects information about you when you use our Platform (defined as mobile application and website), and other products and services (the “Service”). The primary purpose for which we collect your personal information is to provide you with the services you have requested. You agree we may use and disclose your personal information and other data for this purpose and also for secondary purposes, including to personalize your user experience and to promote Easy Taxi Services and third party products and services to you. Our Privacy Policy (see directly below) explains how we collect, use and disclose your personal information, the extent to which your personal information may be disclosed to overseas recipients and how to access, correct or complain about the handling of your personal information.

Consent

This policy sets out how Easy Taxi Services collects, uses, discloses and manages your personal information. By accessing or using Easy Taxi Services Platform, you agree to the collection, use and disclosure of your personal information in the manner described in this Privacy Policy.

Scope and Application

This privacy policy applies to persons anywhere in the world who access or use our Services as well as to drivers, partner transportation companies, or any other persons who use our platform under license.

What personal information about me is collected?

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Personal information collected by Easy Taxi Services includes the following:

  1. By which you may be personally identified, such as name, physical address, e-mail address, telephone number, personal identification number or any other identifier by which you may be contacted online or offline (“personal information“);User IDs and passwords;

  2. That is about you but individually does not identify you, such avatars, nicknames, usernames; and/or

  3. About your internet connection, the equipment you use to access our website and application, and usage details.

  4. Services provided to you, including saved items and searches;

  5. Your public social profile information (e.g. name, profile picture) together with the email address you use to log into your social media account;

  6. If you participate in any surveys we, or a third party service provider acting on our behalf, may conduct from time to time, personal information relating to your survey responses;

  7. If you are applying for employment with us, personal information that is relevant to such employment;

  8. Information obtained as a result of your use of our mobile website or application such as geo-locations and unique device identifiers;

  9. If you are using an Android device, advertising-specific device identifiers (if you opt-out of ad tracking, you may reset the advertising-specific device identifiers to disassociate the device from re-marketing data that was collected and passed before the opt-out. For more information, please contact your device manufacturer); and

  10. If you are using an Apple device, you’re Advertising Identifier.

Easy Taxi Services does not collect sensitive information as defined in the Privacy Act, such as racial or ethnicity information, political opinions or associations, criminal records (save where provided by law enforcement authorities) or health information. However, subject to obtaining your prior consent, Easy Taxi Services may collect sensitive information from you in the course of considering an application for employment.

How is my personal information collected?

Easy Taxi Services collects personal information in a number of ways, including:

  1. Directly from you when you provide information directly to Easy Taxi Services through our Platform; when you subscribe to a newsletter or any alerts; when you enter a competition or promotion conducted by Easy Taxi Services, or in a contract with your business to provide you with our services;

  2. Directly from you when you communicate with Easy Taxi Services

  3. Records and copies of your correspondence ( including email addresses), if you contact us.

  4. Details of transactions you carry out through our website/application and of the fulfillment of our ride requests. You may be required to provide financial information before utilizing our services

  5. Your searches queries on the website 

  6. Social networks where you choose to share that information when creating an account;

  7. From 3rd party data providers and other entities where you have directed or otherwise consented to the collecting entity (or a service provider on its behalf) sending us data;

How we use your information

Easy Taxi Services will use the personal information it collects for the purpose for which you provided it, the purposes disclosed in this privacy policy, any related secondary purposes which you would reasonably expect and for any other purpose you have consented to.

More specifically, your personal information may be used for the following purposes:

  1. To maintain appropriate business records;

  2. To research, develop, improve and use within Easy Taxi Services’s Platform and Services and by its outsourced service providers to provide and improve their services;

  3. To respond to an enquiry or provide our services, products or assistance that you request from us;

  4. To conduct surveys to determine use and satisfaction with Easy Taxi Services services;

  5. For the purposes of feedback, reviews and ratings;

  6. To promote and market special offers and other services to you (if you do not want to receive these, please use the unsubscribe facility in a direct marketing communication sent to you);

  7. For staff training and quality assurance;

  8. For the purposes of finding and preventing fraud

  9. For the purposes of communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information related to our Platform, and for marketing and promotional purposes

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website and Application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

·          Details of your visits to our Website and Application usage, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Application.

·         Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information. We may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website/Application and to deliver a better and more personalized service, including by enabling us to:

·         Estimate our audience size and usage patterns.

·         Store information about your preferences, allowing us to customize our Website/Application according to your individual interests.

·         Speed up your searches.

·         Recognize you when you return to our Website or Application.

The technologies we use for this automatic data collection may include:

·         Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website/Application. 

·         Flash Cookies. Certain features of our Website/Application may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website/Application. Flash cookies are not managed by the same browser settings as are used for browser cookies. 

·         Web Beacons. Pages of our Website/Application and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 


Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website/Application are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website/Application. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


Usage Data

We may collect information that your mobile device sends whenever you use our Service or when you access the Service by or through a browser. We follow a standard procedure of using log files. These files log visitors when they use our Service. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), SMS data, transaction information, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Device permissions
Location data

When accessing our Platform, specifically the Easy Taxi Services application, we may request permission to collect your location from your device via the permission system used by your mobile operating system. If you consent to the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this may limit your ability to use certain features of our services

We use GPS technology to determine your current location as well as the location of our drivers to make it easier to get a ride whenever you need one. Location data helps improve our services, including pick up times, drop off times, navigation, and customer support.

Specifically, Easy Taxi Services collects location data when the app is running in the foreground (app open and on-screen) or background (app open but not on-screen) of your mobile device. Easy Taxi Services collects this data from the time a ride is requested until it is finished. We use this data to enhance your experience on our Platform as well as our Service, enable safety features, and prevent and detect fraud.

Notifications: account and trip updates

With your permission, we use push notifications to keep you informed on your journeys (i.e. trip accepted, driver arrived, en-route, and trip completed) as well as any new promotions or offers that we may have. That said, you have the choice to either enable or disallow such collections through the settings on your mobile device.

SMS and Call log permissions

We use SMS based OTP verification codes for account creation or log-ins for security and safety purposes.

Payments

We provide online payment services within the Service. In that case, we use third-party services for payment processing. The information collected for this purpose is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, Discover and other similar services/brands.

Children’s Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

How is my information protected?

Easy Taxi Services takes reasonable steps to protect personal information collected from misuse, loss, unauthorized access, modifications or disclosure.

What if I choose not to provide my personal information?

If you choose not to provide personal information when requested, Easy Taxi Services may not be able to provide you with the full range of our services.

How to contact Easy Taxi Services about my personal information?

If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.

Does this policy change?

This policy may change over time. All changes will be published on this website.